Frequently Asked Questions
Everything you need to know about your mechanical companions.
How are the giant robots shipped?
All units are disassembled into modular components and shipped via heavy-duty freight carriers in reinforced, weather-resistant containers.
Do I need a special license to operate my robot?
While regulations vary by jurisdiction, all our models include a standard 'Domestic Utility' certification. Please check your local municipal codes for heavy machinery operation.
What is the warranty period for mechanical parts?
We offer a 2-year comprehensive warranty on all hydraulic systems and a lifetime guarantee on the titanium alloy chassis frame.
Can I customize the paint and weaponry loadout?
Yes, we offer custom aesthetic detailing and modular hardpoint configurations during the checkout process to suit your specific needs.
What happens if my robot malfunctions?
Every purchase includes 12 months of 'Robot Rescue' roadside assistance. Our technicians can be deployed via sub-orbital drop for emergency repairs.
What payment methods do you accept?
We accept all major credit cards, secure wire transfers, and verified corporate procurement accounts.